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Posted by geoff on Feb 08, 2010, 9:46 PM in News - Comments(3)
Recently, Computer Lift was attacked online with a fraudulent review on our Google listing. We know, after working with others, this is being done by a local competitor. They have done it in the past. Their goal is obviously to hurt the reputation of other computer repair companies in the Portland area so they get more work. What a great business model.
This latest attack was made to look like Zac, at Happy Hamster, left Computer Lift the bad review. I have personally contacted Zac and can verify it was not him. Happy Hamster is more of an ally than a competitor of Computer Lift. Happy Hamster is the only computer repair shop we send customers to when we are too busy or can't help.
So Zac made a post to his blog clearing his name and praising Computer Lift. All I can say is thanks Zac. We are now working on a solution. The appropriate authorities have been notified. In the mean time Computer Lift and Happy Hamster are stuck with some one star reviews that are fake.
Sincerely,
Geoff - Owner
Computer Lift - Portland Computer Repair & Support Posted by geoff on Jan 27, 2010, 3:19 PM in News - Comments(0)
Hello
It has been too long since my last posting. There are a few things I want to mention today.
First we are now on City Search and are proud of our profile so far. Check it out.
Second, we have seen more infections from fake anti-virus programs the last couple of weeks than we have ever seen before.
Do not click on any pop-up or informational box that says you need to update your anti-virus protection. If you click OK, your computer will be infected.
Save your work, and restart your computer.
Last, I also want to mention customer service. I (Computer Lift), work very hard to make sure every customer has the best computer repair experience possible. We make sure each and every customer is 100 percent happy with our work.
Be careful who you choose to repair your computer. Even small, local companies, can start to cut corners. They care more about the bottom line than the customer, all in the name of growth and profits.
Get to know the person on the other end before you make a decision. If they are more interested in getting you in right away to drop off your equipment, than listening to your problem, just walk away.
Sincerely,
Geoff - Owner
Computer Lift -
Posted by geoff on Dec 03, 2009, 1:46 PM in Portland Computer Repair - Comments(1)
Hello
It has been a busy couple weeks here at Computer Lift. We completely reworked our work area and switched over to a new and very fast Windows 7 setup. Things are better than ever. We are more efficient and offer a better experience for our loyal customers.
Computer Lift is looking at how it advertises on the web. We are not on City Search. Our advertising budget is small. Google is how we are found for the most part. We have learned from experience recently that Google can place you where ever they want within general results or even the map results.
Even though Computer Lift has the most 5 star reviews of any computer repair businesses, our placement doesn't reflect that. Change is coming regarding how Computer Lift is found online. I will let you know when it is complete.
As always, thanks for reading.
Sincerely,
Geoff - Owner
Computer Lift -
Posted by geoff on Dec 03, 2009, 1:43 PM in Portland Computer Repair - Comments(0)
Hello Portland Computer Repair Fans,
At Computer Lift – Portland Computer Repair, we see computers that are infected with viruses and spyware every day.
An example of a common infection is a “rogue” program that pretends you are infected. As soon as you agree and let it scan your computer, you are infected. From that point on, every time you boot, the fake anti-virus program pops up, and takes over your computer. Sometimes your computer will crash or freeze because of the rogue program.
Many customers don’t know they are infected with a virus or spyware. The only symptom is a slow machine.
Computer Lift can remove infections easily, so contact us today so we can help.
Here are some tips to avoid or clean most virus or spyware infections:
Both programs above are free. There is no reason to not be protected and clean. Malwarebytes spyware protection and AVG anti-virus together will prevent and clean most problems. You should scan your computer regularly with both. Never go online without real-time anti-virus protection.
I hope this information has been helpful. Contact Computer Lift if you need help with virus or spyware removal or protection.
Sincerely,
Geoff – Owner
Computer Lift – Portland Computer Repair & Support
Posted by geoff on Oct 13, 2009, 8:48 PM in Portland Computer Repair - Comments(0)
Hello Portland Computer Repair Fans,
Computer Lift – Portland Computer Repair has been very busy since the summer ended. We are interviewing to fill some technician positions and can’t wait to see how busy we get.
I want to talk about a couple topics that have been coming up lately.
Windows 7 upgrade
Computer Lift – Portland Computer Repair is getting ready to build several new machines around the time of the new Windows 7 release, October 22nd. Many users of an older Microsoft OS can benefit from the upgrade version of Windows 7, which brings with it a big discount.
If you would like more information about a Windows 7 upgrade or need help doing it, contact Computer Lift – Portland Computer Repair today. We are glad to help.
Online Infections
The last thing I want to mention is spyware, malware, and rootkit infections. They are becoming more common than ever. Social websites like Facebook seem to be the source of many infections.
Even though Computer Lift makes money removing these infections, I feel it is important to educate how to avoid infection. Do not click on any pop-ups. Do not click on any banner ads. If you are unsure, reboot your machine without clicking on anything.
In the end, if you still get a bug, contact Computer Lift – Portland Computer Repair today so we can remove your infection right away.
Sincerely,
Geoff – Owner
Computer Lift – Portland Computer Repair & Support
Posted by geoff on Jul 19, 2009, 4:09 PM in Portland Computer Repair - Comments(0)
Hello Portland Computer Repair Fans,
We have seen many instances where customers say: My computer is very slow, freezes, and acts funny. Now, most customers think this is a virus or spyware. These days, that is the first thing most people think of. I don't blame them.
The good news is that new hard drive's are inexpensive (around $50). If you catch this early, almost all data can easily be recovered and transferred. I will be sure to commit an entire post on backup solutions soon. I hope this information has been helpful.
Sincerely,
Geoff - Owner
Computer Lift - Portland Computer Repair & Support
Posted by geoff on Jul 19, 2009, 4:08 PM in Portland Computer Repair - Comments(0)
Hello Portland Computer Repair Fans,
We recover data frequently for customers who have lost it. In nearly all cases, the customer has not backed up anything!
Now, if you think about how cherished your digital memories are, or how long you worked on that thesis that is due tomorrow, to not backup is unwise. To completely trust a little disk spinning at over 5000 RPM doesn't make sense.
Here are some ideas if you want to try and backup:
Personally I backup both ways. You can never be too safe. Please contact us today, so we can help you setup a backup solution that is easy to use and economical.
Sincerely, Geoff - Owner
Computer Lift - Portland Computer Repair & Support
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